Privacy Policy

Privacy Policy – Fallen Grace

This Privacy Policy describes how Fallen Grace (referred to as "we", "our", or "us") collects, uses, and protects your personal information when you visit or make a purchase from our store, which sells our products.

SECTION 1 – WHAT INFORMATION DO WE COLLECT?

When you purchase from our store, we collect personal details such as your name, address, and email address as part of the buying process. Additionally, we may collect your IP address to help us understand more about your browser and operating system.

With your permission, we may also use your email to send you updates about new products, promotions, reminders, and other news.

SECTION 2 – CONSENT

How do you give consent?
By providing us with personal information to complete a transaction, arrange for delivery, or return a purchase, you imply your consent for us to collect and use your information for those purposes.

For any secondary purposes, such as marketing, we will either ask for your express consent or provide you with a chance to opt out.

How do I withdraw my consent?
You can withdraw your consent for us to contact you, collect, or use your information at any time by contacting us via the email provided in our store.

SECTION 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 – PAYMENT PROCESSING

We use standard payment methods such as PayPal, Visa, and Mastercard. Payment data is encrypted using the Payment Card Industry Data Security Standard (PCI-DSS) and stored only as long as necessary to complete the transaction. Once your purchase is complete, this data is deleted.

For more information on PCI-DSS standards, visit the official website of the PCI Security Standards Council.

SECTION 5 – THIRD-PARTY SERVICES

We may use third-party providers to assist with fulfilling orders and managing certain services. These providers will only access your information to the extent necessary to perform their functions.

If a third-party service provider operates in a different jurisdiction than you or us, your information may become subject to the laws of that jurisdiction.

Once you leave our store’s website or are redirected to a third-party website, you are no longer governed by this Privacy Policy.

SECTION 6 – SECURITY

We take reasonable precautions to protect your personal information. Credit card data is encrypted using SSL (Secure Socket Layer) technology and AES-256 encryption. While no method of online transmission or storage is 100% secure, we follow PCI-DSS requirements and other industry standards.

SECTION 7 – COOKIES

We use cookies to improve your experience and help us understand how visitors interact with our store. Some of the cookies we use include:

  • _session_id: Stores session information.

  • _shopify_visit: Tracks the number of visits (expires after 30 minutes).

  • _shopify_uniq: Counts visits from a customer (expires the next day).

  • cart: Stores information about your cart (expires after two weeks).

You can choose to opt out of cookies in your browser settings.

SECTION 8 – AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your country of residence.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this policy at any time. Please review it regularly. Any updates will be posted here and take effect immediately upon posting. If our store is acquired or merged, your information may be transferred to the new owners.

SECTION 10 – EMAIL MARKETING

With your consent, we may send you 1–3 emails per week about our products, promotions, reminders, and updates. You can unsubscribe at any time by clicking the unsubscribe link in the email or contacting us via the email provided in our store.

CONTACT US

If you have any questions about this policy or want to access, correct, or delete your personal information, please contact us via the email provided in our store.

Contact form